The New Normal in Customer Experience

The New Normal in Customer Experience

Big brands in the restaurant and hospitality industry are jumping on what’s often known as the “Amazon model.” It’s the new normal, and it’s what your guests expect of every brand they interact with — including yours. The Amazon model is where the brand becomes so...
5 Things Your Event Needs in a Ticketing System

5 Things Your Event Needs in a Ticketing System

Your event is important to the success of your night, and that goes well beyond just selling tickets. You have a bar to run, staff to manage, expenses to cover. Selling tickets is just the preliminary step to ensuring a successful turnout. That’s why it’s important to...
Build Loyalty by Checking IDs

Build Loyalty by Checking IDs

Checking IDs is commonly considered a necessary evil of serving alcohol. It’s not sexy. It’s not exciting. It’s just a step in the process. Until now. Checking IDs can actually be turned into a huge asset to your bar or nightclub, especially with the right technology....