Category Archives: News

New Vemos Features: January 2017 Edition

We’re always hard at work to provide you with features that help improve your business. This past month, we released a few big features to help you track your customers’ spending habits inside your venue.

1. Enter Reservation Point of Sale Information

We now have the ability for you to track spend history at your VIP tables, which is also looped into your analytics and customer profiles. To add this information, go into a reservation, click on the “Spend” tab, and enter the information. Next stop for reservation POS: automated integration. Coming later.



2. Automated Tax and Gratuity Setting

We’ve added a setting to help you easily track reservation spending while avoiding as much human error as possible. This is the reservation tax & gratuity setting. Go into Settings > Pricing > Reservations in your dashboard to enter your tax and gratuity percentages. This way, the system will automatically calculate a bill’s total based on subtotal. This will also come in handy for selling VIP tables as tickets: coming soon.



3. Updated Analytics Graphs

Analytics are our bread and butter, and we’re always looking for ways to give you the data you need at your fingertips. We added a few new graphs to help you understand and predict your business even more, including:

  • Tracking general admission entries during an event by price & promotion
  • Tracking sales by type during an event, including pre-sale tickets, general admission, guest list, and reservations
  • Tracking guests by type during an event, including pre-sale tickets, general admission, guest list, and reservations
  • Tracking the number of guest list parties submitted versus arrived per referrer


4. General Fixes and Improvements

We made a few general fixes and minor improvements. When adding an event, you’re able to immediately add tickets to your event. We also fixed a few minor bugs of entering event information.


We’re continuously searching for and squishing bugs around here so you always have the best experience. If you ever have any issues, let us know and we’ll solve it ASAP.

New Vemos Features: December Edition

We’re always hard at work to provide you with features that help improve your business. This past month, we released a few big features to streamline things even more.

1. Easily Refund a Ticket

We made it even easier for you to refund a ticket transaction by never having to leave your Vēmos dashboard. Go to Events in your dashboard, click on your event, and go to Sales to see the refund options. You can either refund a partial amount or the full ticket, and also have the option to deactivate that customer’s ticket. Everything is synced to your Stripe account, to your analytics, and to your event inventory.



2. Link to a Promoter’s Ticket Page

Now you can link an event on your website to another event that’s using a Vēmos account. This is great for promoters hosting an event at a venue — you get the benefit of the venue showing the event on their website while avoiding the issue of having data in two separate accounts. To link to another ticketing page, check the box “Use another Vēmos ticketing page for this event” under the ticketing section and paste the URL of the other ticketing page in the form field. Customers buying tickets on your site will then be sent to the appropriate page to buy their tickets.



3. Hyperlinks in Event Descriptions

By popular demand, we added the ability to add hyperlinks to your event descriptions. These hyperlinks will appear on your landing page as clickable links for consumers to view more information about your event.

4. General Fixes and Improvements

We made a few general fixes and minor improvements. When adding an event, you’re able to select the date from a calendar pulldown in addition to manually typing the date. We also fixed the flow for ticket questions to be more intuitive to edit information.


We’re continuously searching for and squishing bugs around here so you always have the best experience. If you ever have any issues, let us know and we’ll solve it ASAP.

New Vemos Features: November Edition

This past month was all about improved data to set you up for success for the holiday rush. Check out the following updates to help you understand your results.

1. Transaction Report

in your dashboard, and it’s arguably one of the most anticipated section: the transaction report. Now you can see all transactions made during a given time period, including General Admission, Guestlist, Reservations, and Ticket purchases. Go to Analytics > Transactions in your dashboard to view your report. You can also filter by categories to narrow down the data you want to view.



2. Export Event Sales to CSV

Sometimes you need to export your data. Now, you can export your sales data for a specific event. Go to Events in the sidebar, click on your specific event, and go to Sales. Here, you will see a purple “Export to CSV” button, which will export all of your sales data for that event.



3. Updated Event Analytics

We added more data to your Event Analytics section so you can better understand each event’s performance. Go to Analytics > Events to see a new Sales by Payment Type pie chart to show the percentage and dollar amount of cash vs. credit sales. We also updated the promo code usage graph to display number of tickets sold using a specific promo code.

4. General Fixes and Improvements

We made a few general fixes and minor improvements. All email addresses automatically convert to lowercase lettering to mitigate duplicated guest profiles. We also updated free ticket buttons on even pages to read FREE instead of $0.00.


We’re continuously searching for and squishing bugs around here so you always have the best experience. If you ever have any issues, let us know and we’ll solve it ASAP.

New Vemos Features: August Edition

We’ve been hard at work to provide you with features that help improve your business. This past month, we released 2 big features to make your life even easier.

1. Event Locations

Sometimes you host events at different locations. And we’ll admit, it was a pain for you to deal with that in the past. So we fixed it.


Now you can add a different location name and address to each event while still using your one account. All event information will then be collected into your one analytics dashboard & CRM system for truly succinct data.



2. Pass More Information to Connected Accounts


Last month we released the new integrations feature so you could truly connect all your accounts in one dashboard (such as email platforms and mobile bidding systems). This month we upped the ante and added more ways for you to send information to the accounts of your choosing.


Go to Settings > Integrations in your

Vēmos dashboard

to start connecting everything and to pass along the information you want. Say goodbye to manual data entry and duplicate info in multiple products.




3. General Fixes and Improvements

We’re continuously searching for and squishing bugs around here so you always have the best experience. We made some minor tweaks and improvements to optimize a few areas. If you ever have any issues,

let us know

and we’ll solve it ASAP.


Manage, understand, and grow your business from a single dashboard with Vēmos. Contact us to get started.

New Vemos Features: July Edition

It’s always our mission to provide you with features that help improve your business. And over the past month, we released 5 to do just that. Check them out below.

1. Connect Your Accounts

Now you can truly connect your accounts in one dashboard. We integrated with Zapier so information can pass automatically through your Vēmos account to other accounts of your choosing (such as email platforms and mobile bidding systems). This means no manual data entry or importing/exporting of lists to separate accounts. Go to Settings > Integrations in your Vēmos dashboard to start connecting everything.


2. Customize your Ticket Form Fields

We’re data geeks, but we realize not everyone needs as much data in their system as we provide. So, we’ve added the ability for you to choose which data you want to collect from your guests as they purchase a ticket to your event. Go to Settings > Events and select which form fields you want to include on your event checkout pages.


3. Add Seats to your Table Map

We’ve always had standalone tables in our real-time table map, but sometimes you need seats around those tables. Now you can have both. To add seats, choose “small circle” as the shape when adding your tables in your settings. You can have as many seats around a table as you want. That way, you can multiple individuals sitting together at one table.


4. Added Search Functionality on Web Dashboard

Sifting through your guest profiles to find the right guest is now easier than ever. We’ve added the ability to search by either name, email, or phone number on your web dashboard. You will see this in the guest profiles search bar as well as the search bars when adding a reservation or guestlist party.


5. New Guests Analytics Section

Speaking of guests, we also added the new Guest Analytics section. Use this data to understand who your customers are over a given time period, including guests by referrer type and guests by gender. We will continue to add graphs in here to give you an even better picture of your customer demographic, geographic, and psychographic data.



Manage, understand, and grow your business from a single dashboard with Vēmos. Contact us to get started by filling out the form below.

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