by renz | Oct 28, 2013 | Blog, Operations, Technology
Can you imagine the horror? Your VIP guest comes to your club just to find out his reservation wasn’t properly documented. Not only was it not documented, but the table he reserved is now full of other guests. You can’t seat him, he gets explicitly mad, leaves your...
by renz | Oct 17, 2013 | Blog, Sales
Here’s the thing: most people, including your staff, think of upselling as obnoxious salespeople convincing customers of things they don’t need. So while you’re thinking of upselling as one of the most effective ways to maximize revenue, they’re thinking of it as a...
by renz | Oct 10, 2013 | Blog, Operations
Running a top-performing nightclub is a lot of work, and almost all operators and owners take the responsibility seriously. However, many take it a bit too seriously – so much so that the club’s atmosphere loses its luster. It’s critical for your club’s success to...
by renz | Oct 3, 2013 | Blog, Operations, Sales
We’ve seen it time and again: large, inefficient lines curling outside club doors. The keyword here is inefficient. It’s great to have lines and give the impression you’re the hottest club around. It’s not so great to be so inefficient that you slow down the speed of...
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